These Terms and Conditions ("Terms") govern your use of the services provided by [Your Name or Business Name] ("we," "us," "our"). By booking a session, you agree to be bound by these Terms. Please read them carefully.
1. Booking and Payment
- Booking Confirmation: All coaching sessions must be booked through our website [insert your website URL] or by contacting us directly.
- Payment: Full payment is required at the time of booking to secure your session. We accept [list payment methods, e.g., credit cards, PayPal, etc.].
2. Cancellation and Refund Policy
- 24-Hour Cancellation Window: You may cancel or reschedule your session up to 24 hours before the scheduled start time for a full refund or to rebook without any penalty.
- No Cancellations or Refunds After 24 Hours: If you cancel or attempt to reschedule a session less than 24 hours before the scheduled start time, no refunds or credits will be issued. This policy also applies to no-shows.
- Emergencies: In the event of an emergency, please contact us as soon as possible. We may, at our discretion, allow for a one-time rescheduling of the session without penalty.
3. Session Rescheduling
- Rescheduling Before 24 Hours: You may reschedule your session without any fee up to 24 hours before the scheduled time.
- Rescheduling After 24 Hours: Rescheduling requests made less than 24 hours before the session will not be accepted, and the session will be forfeited without refund.
4. Changes and Cancellations by Us
- Right to Reschedule or Cancel: We reserve the right to reschedule or cancel sessions at any time due to unforeseen circumstances, such as illness or emergencies. In such cases, you will be offered a full refund or the opportunity to reschedule your session at no additional cost.
5. Limitation of Liability
- No Guarantees: We do not guarantee specific outcomes or results from coaching sessions. The success of the coaching process depends largely on your commitment and active participation.
- Liability Limitation: To the fullest extent permitted by law, our liability for any claims arising out of or related to the services provided shall be limited to the amount paid for the specific session in question.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
7. Agreement to Terms
By booking a session, you acknowledge that you have read, understood, and agree to these Terms and Conditions.